How To Clear DStv Error Codes: E16, E19, E30 & E32 

how-to-clear-dstv-error-codes

DStv subscribers must attest to the fact that error codes are very common. 

Most often DStv subscribers wait for their subscription to expire before actually renewing their subscription thereby giving room for the appearance of DStv error codes


In this article I will explain to you how you can easily clear or fix DStv error codes E16, E19, E30, & E32.

that is constantly popping up on your television screen,you don't need to call your decorder installer or even have to contact Multichoice customer service agent. 
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How To Clear DStv Error Codes

Listed below are some of the common DStv error codes that will pop up on your Television screen.  

E32: The Smartcard is not enabled for this channel. It may be that your account has been suspended. Please contact the MultiChoice Call Centre for assistance.

E16: The Smartcard is not enabled for this channel. It may be that your account has been suspended. Please contact the MultiChoice Call Centre for assistance.

E19: Your account has been suspended. Please contact the MultiChoice Call Centre for assistance.

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E30: Checking the subscription status… If this message still appears after 2 minutes, please contact the MultiChoice Call Centre for assistance.

To fix these error codes follow the steps below: 
  • Log on to www.eazywap.dstv.com/en/ng/
  • Select Clear error code
  • Select country: Nigeria (By Default) 
  • Promptly input your Smartcard Number
  • Take note of the Captcha Text 
  • Enter Captcha Text
  • If Captcha is incorrect, Click on "Refresh Captcha" and input new Captcha Text.
  • Select error codes
  • Clear error codes
Ensure that your decoder is on when clearing the error codes.After some minutes the error code will disappear and viewing will be restored. 

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